What should I do in case of a fire?

In case of fire, sound the alarm by activating the fire alarm at the nearest pull station. Each pull station is located on the wall outside each ground floor apartment, and there are also pull stations located on every otherread more Read more

What should I do if I am having a medical emergency?

In the event of a medical emergency at Harbour Heights, dial 911 immediately and provide the building address: Harbour Heights, 1453 West Bay Road. You may also contact the Front Desk during business hours at (345) 945-4295. Emergency care isread more Read more

Is Harbour Heights a CCTV monitored property?

Yes, Harbour Heights has CCTV cameras installed throughout the property for added security. Read more

Is there onsite security at Harbour Heights?

Yes, we have onsite security on cruise ship days, throughout the day on Saturdays and Sundays, and every night to ensure your safety and to keep our section of the beach quiet and low-density. Read more

Who do you call about maintenance?

If you encounter any maintenance issues in your unit during office hours, please contact the Front Desk (354) 945-4295 right away for assistance. Read more

Is parking available?

Yes, guests of Harbour Heights enjoy one complimentary parking space if booking a 2-bedroom unit, and 2 complimentary parking spaces if booking a 4-bedroom unit. Please note that parking spaces are numbered, so please be sure to park in yourread more Read more

What is your cancellation policy?

Please visit our Terms & Conditions page for complete details on our policies. Read more

What are the property’s quiet hours?

The Harbour Heights quiet hours are from 10 p.m. to 7 a.m. We appreciate noise being kept to a minimum to ensure an enjoyable stay for all our guests and residents. Read more

Is smoking permitted at Harbour Heights?

Harbour Heights is a smoke free property and smoking is not permitted in any of the units, patios, balconies, around the pool, or in any other common areas. Read more

What are your hotel policies?

You may review our hotel policies including cancellations and deposits here. Read more